Our receptionists answer calls as if they are your in-house employee, providing pricing information, scheduling appointments, and answering questions. They also screen calls and take messages. We go above and beyond to make sure your receptionists are trained properly and answer your calls perfectly, unlike some other services.
Schedule a call, pick a plan according to your call volume, and we'll give you a custom business number. We'll also help create customized call flows and messages for you, then an experienced receptionist will take your calls!
Yes, we will work with whatever calendar software you're currently using to schedule appointments for you.
Our office hours are 8 AM to 6PM CST, but our receptionists pick up the phone 24/7!!
We’ll automatically bill your credit card at the end of each month for the minutes used.
You are charged for time spent on the call and time spent on completing customer information after a call is ended.
We do not charge to transfer calls and they will not count toward your usage.
We'll walk you through the process - usually, it's as easy as dialing a code and entering in your Proffer number.
Yes! We will give you a phone number that matches your area code!
We do have the option to record calls - however, we don't recommend it. To legally record calls in many U.S. states, you must notify the caller with a pre-recorded message telling them that "this call is being recorded", which may seem impersonal.
It usually takes us less than 72 hours to get up and running, depending on how complicated your call intake process is.
A maximum of 4-6 receptionists are assigned to your account and they are also segmented based on industry. This means a law firm will get a receptionist that works primarily legal accounts. We do this so your account gets the same experienced agents who are familiar with your business and industry.
Our receptionists are based in North America, Central America, South America, Europe, and Southeast Asia.
All of our receptionists are screened to have great, understandable English. We also have Spanish speakers available if necessary.
We have an extensive network of pre-vetted remote workers and virtual assistants that can assist you with anything from inbox management to cold calling, starting at just $10/hr.
